Our Commitment to Your Privacy
At Fae Forest Furnishings, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By engaging with Fae Forest Furnishings, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information that identifies, relates to, describes, or is reasonably capable of being associated with you. This may include:
- Contact Information: Name, email address, postal address, phone number.
- Financial Information: Payment card details (processed securely by third-party payment processors), billing address.
- Transaction Information: Details about products or services you have purchased from us.
- Website Usage Information: IP address, browser type, operating system, referral sources, pages visited, and other anonymous usage data collected via cookies and analytics tools.
- Correspondence: Information you provide when you communicate with us via email, phone, or contact forms.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and provide desired products and services.
- To manage your account and provide customer support.
- To improve our website, products, and services.
- To send you marketing and promotional communications (if you have opted in).
- To conduct market research and analysis.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes without your explicit consent. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, shipping companies, IT support). These parties are obligated to keep your information confidential.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, access controls, and secure server environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to object to the processing of your personal information.
- The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us at [email protected].
Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: (905) 884-1234
- By mail: Fae Forest Furnishings, 789 Willow Creek Drive, Unit 10B, Richmond Hill, Ontario, L4C 3S4, Canada
Last updated: October 26, 2023